Derivatives IT Production Support- experience supporting any of the following Summit, Calypso, and/or Sophis will pay 100-120k base plus bonus 2 spots

CODE HNRJAFI

If not you, would you know someone???

ESSENTIAL EXPERIENCE (in order of importance) Including: Education, technical knowledge (number of years), company/industry experience, IT knowledge (levels required), languages etc.

Good Working Knowledge of one or more of the following: Summit, Calypso, and/or Sophis Good Analysis skills SQL experience (1 year), SYBASE preferred Perl (or other similar scripting language) (2 year) Previous experience supporting Front Office and/or Back Office applications

IDEAL EXPERIENCE

Derivatives Knowledge XML Java experience (1 year) C/C++ experience Autosys/Control-M

Business / Function:	Derivatives Information Technology
Role:	Derivatives IT Production Support
Functional Direction To:
Overview: Highlights of department: (Please give an overview of the business area and describe current and future projects/areas that the candidate will be working)	The Structured Products Support department is responsible for support and maintenance of the applications suite used to support the Structured Product businesses, including middle and back office functions. The support group also covers first line support for front, middle and back office for the Structured Credit derivatives, Emerging Market derivatives, Structured Fund derivatives, Interest Rate Derivatives and Equity Derivatives businesses front office. Scheduled projects include, but are not limited to, the Calypso upgrade project, global distribution of the Global Calypso platform to London and Hong Kong, Credit on-boarding project, structured credit product expansion, the Unified Grid project and the build out of the Derivatives IT Global Support model.
Responsible For: (Please describe the role that the candidate will be undertaking within the team)	As part of the calypso BAU and support group within Structured Products IT, you will be responsible for: Responsibilities · Building a good working rapport with the user base, the development team and other IT groups. · Ensuring that the Calypso and/or Summit systems and all components are running (according to SLA’s and PLA’s) · Ensuring that all processes within the system are functioning correctly and batch jobs running according to expected schedules. · Establish and maintain batch monitoring capability · Investigating and resolving (where appropriate) issues raised by users · Escalating issues (where appropriate) to third line support for resolution · Answer emails, and phone calls; Track all issues raised with the support desk; management reporting; trend analysis · Providing second line support for overnight batch processes. · Proactively work to improve the production environment · Liaising with other IT groups to resolve issues across system boundaries · Gate Keepers of the production environments · Work closely with the Configuration/Release Management team · Liaising with Calypso and/or Summit (3rd party Vendor) for core bug fixes · Work closely with all off-shore resources; manage smooth support transition under “follow the sun” global support model.

Email resume in Word to jeffaltman@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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