PRODUCT SUPPORT ENGINEER- LIVINGSTON, NJ $75-$85K

If not you, would you know someone???

LOCATION IS LIVINGSTON, NJ

SALARY RANGE $75-85K

MCSE IS REQUIRED

Job Description:
Level 3 Product Support Engineer is responsible for participating in a 24 x 7 support rotation to provide software support .Includes understanding systems networking and applying the software to each clients unique network .
Provides advanced product support to Clients and internal Help Desk staff . Work in conjunction with the product development teams to confirm /report product inconsistencies .

Required Qualifications:
Qualifications:
Candidate must have at least 5 years experience in a technical support environment. An understanding of the banking and financial services business is a plus. Need to be an independent thinker and able to work as part of a team. Strong communication skills are a requirement. Candidate should also have a basic understanding of web technologies, including HTTP, HTML, and XML. In particular, experience with IIS, Active Server Pages (ASP). Experience with MCSE 2000, MCDBA preferred. Crystal Reports knowledge a plus. Supporting and troubleshooting IIS setup and configuration. Knowledge of LAN/WAN configuration. NT, Win2K O/S's and networking. Able to conduct application performance testing and tuning using Performance Monitor. Install and Administration of SQL 2000 and 7.0, T-SQL scripting, backup and restore of databases. Active Directory/Group Policy experience a plus.

Degree in Computer Science or equivalent work experience preferred

Email resume in Word to jeffaltman@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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