Help Desk Analyst 60K Paramus, NJ

CODE MAKJA4401

Candidates MUST have POS systems.

Retail Systems Help Desk Analyst You will support both the STS Point of Sale systems as well as the STS host systems for our 61 retail stores located throughout the United States. Responsibilities include ensuring all stores polled successfully, downloading price files, processing EDI files as well as perform regularly scheduled computer room tasks (i.e. backups, software updates, etc.). You will also handle Help Desk support and follow-up on outstanding issues. You will also be responsible for staging, testing and installing POS equipment in our new stores. To qualify you must have the following attributes: Be customer service oriented with a customer focused attitude. Have excellent interpersonal and communication skills both oral and written. A bachelors degree in Computer Science or a related field. A retail systems background with POS and merchandising system familiarity (STS (NSB), SAP, Triversity and/or Oracle a plus). 2+ years experience in a system support environment. A strong retail background.

Email resume in Word to jeffaltman@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position.

NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES.

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