Project Manager Long Island, NY

If not you, would you know someone???

This position is still open and is a quick fill.

Position- Project Manager
Job Id (Use when Referring to Position):	JS2008
Job Type:	FTP
Location:
Experience:	0 - 0
Compensation:	$0.00 - $95,000.00
Job Description:	90K Project Manager responsible for managing the installation of their call center software. This role has an external client facing focus. The position requires 30% travel. Candidates should be familiar with telephony software (pbx/CTI/VOIP) Education: Bachelor's degree in engineering/management discipline or equivalent experience. PMP or CAPM a plus. Skills and Experience: A minimum of five (5) years working in the telecommunications industry with, at least two years of experience managing installation projects and/or systems integrations. Experience in managing related application consulting engagements a plus. Thorough knowledge of CTI and telephony applications, PBX switches, ACD, IVR and Microsoft Software applications. Must be able to manage multiple tasks simultaneously, with strong leadership skills to work with all levels and disciplines within the organization. Excellent communication, presentation and interpersonal skills required; must have a strong customer focus and good technical writing skills. The ability to travel up to 30% Position Summary: (briefly describe the major functions) Acts as customer liaison to all Verint resources for complex system sales and installations. Coordinates the proper utilization of all Company resources in order to ensure timely and successful installation of purchased solutions. Ensures customer satisfaction throughout the installation process. Develops procedures and documentation to effectively utilize internal resources. Principal Job Duties: 1. Establishes partnering relationship with our customer. Acts as customer "advocate" to coordinate all necessary internal resources. 2. Develops, maintains and communicates the Project Implementation Plan. Works with installation management to oversee all aspects of product delivery. 3. Develops specific customer Project Plan and Site Preparation Guide and manages the customer through these processes. 4. Works closely with the customer and Business Operations to oversee all aspects of the installation. 5. Leads the resolution of any project related issues. Ensures customer satisfaction. 6. Assists in the development of department policies and procedures. 7. Performs other duties and projects as assigned. Email resume in Word to jeffaltman@cisny.com ONLY IF YOU HAVE THE EXPERIENCE SOUGHT. Please include the job code with the position. NO RELOCATION. NO VISA TRANSFERS. NO 3RD PARTIES. NO OVERSEAS RESUMES. Sign up to receive a daily digest of positions around the United States or search open jobs we are recruiting for at www.jeffaltman.com. Subscribe to Head Hunt Your Next Job, Jeff Altman, The Big Game Hunter's free job search ezine at www.headhuntyournextjob.com and Natural Selection, his ezine for employers at www.naturalselectionezine.com. . For information about personal search agent services, go to www.vippersonalsearch.com.
Degree Required:
Desired Skills:
Additional Information:
Comments:

--~--~---------~--~----~------------~-------~--~----~
You are subscribed to Jeff Altman: Big Game Hunter. To unsubscribe from this group, send email to nymtj-unsubscribe@googlegroups.com.

To receive my free job search ezine, Head Hunt Your Own Job or learn about our other services, go to www.sayhi.to/JeffAltman
-~----------~----~----~----~------~----~------~--~---