This is a senior HR generalist role supporting the continued growth of the operation in New York & Jersey City which has grown to 374 employees.
Reporting to the Human Resources Manager and servicing the staff in two locations (i.e. JC & NY), the Senior HR Specialist will ensure HR services and employee relations are delivered proactively inline with highest levels of best practice HR and in an accessible and professional style to foster employee engagement and retention. The Senior HR Specialist will also provide cover for the HR Manager as and when required and will participate in national and Global HR projects and initiatives drawing on a proven track record in a similar role in a fast paced and growing multinational organization.
Experience
§ 5 years post graduation Human Resources experience with at least 3 years in a similar role
§ Solid understanding of Human Resources functional areas and practices
§ Must be able to demonstrate prior capabilities in a across the spectrum of HR (compensation, employee relations, performance management, training)
§ Experience in preparing and conducting new hire orientation
§ Start up and/or Financial Services experience is very desirable
§ Strong business/customer service orientation essential.
§ Coaching, mentoring and consultative skills gained in a similar role
§ Proven working knowledge of US employment law, policies, affirmative action and diversity
§ Knowledge and capability to ensure compliance with federal and state regulations
§ Proven experience in a similar HR role in terms of breath of the role and in reporting structure
Main Job Functions/Tasks
Recruitment & Resource Planning
§ Lease with the Recruitment Specialist to ensure all sourcing activities are concluded in a timely manner and with quality candidates.
§ Participate in the interview process for all positions in NY & JC as and when required.
§ Supporting the HR Manager on projects relating to Compensation & Benefits, Performance Planning & Review, Employee Engagement & Retention and Talent Management.
§ Payroll administration
Employee Relations
§ Coach and mentor local Management ensuring to deliver guidance, support and advise to local Management in compliance with employment law and Company policy and in line with best practice employee relations.
§ Provide accessible and visible support and guidance to employees in compliance with Company policy and employment law
§ Monitor and resolve employee relations issues
Performance Management & Review
§ Support and coordinate the bi-annual Performance Planning & Review Process
Communications
§ Partner with the HR Manager to develop and implement communications processes in NY & JC to foster and enhance positive employee relations and retention
§ Communicate all relevant issues pertaining to employee relations, HR policy, local employment market, recruitment etc in a timely and proactive manner to the HR Manager
§ Communicate key location statistics to employees (following review and approval by Managing Director and HR Manager
§ Work closely with Managing Director and HR Manager to ensure all staff understand the key performance measures for his/her role
§ Attend HR team meetings
Absence Management
§ Work closely with the Managing Director, local Management and HR Manager to record, monitor and address issues that may arise relating to absence management
§ Be the point of contact for the Employee Assistance Program (EAP) in NY & JC
Benchmarking
§ Develop the networks, systems and contacts to keep up to date with all aspects of HR as they pertain to compensation and benefits, recruitment and retention in the NY & JC market.
Training & Development
§ Participate in and coordinate employee induction
§ Lease with Training Administration as appropriate relating to new starts
§ Deliver HR related soft skills training to employees and managers as and when required
HR Policies & Procedures
§ Ensure implementation, application and compliance with all HR Policies & Procedures
§ Ensure the effective administration of all HR functions in response to Management and Employee needs within NY & JC`
HR Projects
§ Proactively and positively participate in various company wide projects as part of the HR team
§ Implement HR initiatives in support of NY & JC Business & Strategic Plans
Reporting
§ Report to the Managing Director and HR Manager key statistics and KPIs relating to NY & JC HR activity
§ Provide feedback to the Managing Director and HR Manager Ireland on Exit interview comments
§ Weekly written report of key HR statistics relating to recruitment, turnover, absenteeism
§ Ensure the HR system (Source HR) is kept up to date at all times and ensure timely delivery of Business Intelligence Reports from the system to the MD and HR Manager as required.
Termination & Resignation
§ Work closely with overseas HR Manager and Managing Director to ensure employees termination or resignation from the Company are managed in compliance with employment law
§ Conduct exit interviews
HR System
§ Ensure the HR system is up to date and accurate
§ Train employees on Empowerment module
§ Support the Online Performance Planning & Review process
Service Levels
§ All requests from employees and Managers acknowledged within 24 hours indicating to employee/manager when he/she can expect a response.
§ Monthly Activity Report distributed to Managing Director & HR Manager
§ Accurate and timely update of HR System
Key Performance Indicators
§ Feedback from local management
§ Employee Retention and turnover statistics
§ All data accurately and timely maintained in confidential personal files and/or Source HR for all employees
Education
§ Degree Human Resource Management or a related discipline (essential)
Other Skills/Abilities/Competencies
§ Demonstrated ability to build the confidence of employees, management and HR colleagues in a similar role
§ Ability to be flexible and multi-task and prioritize effectively with shifting priorities and timeframes
§ Proven judgment and decision making skills
§ Demonstrated ability to maintain Professional Standards
§ Proven ability to deliver Best Practice Human Resource Services & Practices
§ Responsiveness to the needs of the Business
§ Equity and ethical behavior
§ Strong communication and influencing skills across all levels of the organization
§ Business and Customer Orientation
§ Strong organizational, administrative and analytical skills
§ Drive & Initiative
§ Professionalism and Resilience
§ Ability to work independently
§ High level of energy, creativity and independent thinking
§ Computer proficiency, demonstrated competence in Word, PowerPoint, Visio, Excel and HR systems.
Email resume in Word to jeffaltman@cisny.com. Please include the job code for the position with your resume.
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.
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